This credit-bearing microcredential provides students with skills to effectively provide computer support. The coursework includes learning MS Office, implementing security protocols, studying computer components, and utilizing operating system functionality. In addition, you will be able to analyze the virtual components in the cloud and learn how to navigate a cloud infrastructure.
Upon completion of this microcredential, you will be:
Proficient in MS Office and able to assist users in the software
Able to effectively navigate a cloud environment
Able to assist users in Windows operating system issues
Able to define and differentiate OS components
Using MS Powershell to automate processes
Able to identify security threats and implement appropriate protection and mitigation protocols
Total credits: 12
Total courses: 4 (3 credit courses)
Length: 1 semester
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To learn more about this microcredential contact the ACT Center at (845) 431-8600 or click here to receive additional information.