DUTCHESS COMMUNITY COLLEGE ASSOCIATION
RESIDENCE HALL COORDINATOR
The Residence Hall Coordinator (RHC) is responsible for the residence life functions of Conklin Hall, our first residential building, occupying over 475 students. Supervision is provided by the Residence Director and Assistant Director. The RHC supervises 8 paraprofessional staff members and Student Assistants, and works to foster a clean, safe, positive, and inclusive community environment that encourages all students to develop their full potential.
This is a temporary 10-month, live-in position, beginning immediately with reappointment upon a successful job performance evaluation. Although the majority of the position will function as described below, some aspects are subject to change due to evolving departmental needs.
STATUS: Full-time, 10-month, live-in, professional appointment.
Staff Supervision and Training of Paraprofessional Staff
- Provide orientation, training, supervision, and regular evaluation of between 8 Resident Assistants.
- Participate in the selection of paraprofessional staff and student assistants.
- Conduct weekly meetings with paraprofessional staff to develop and review goals/outcomes achieved, discuss issues, recognize contributions, provide and solicit feedback.
- Assess skills and development of paraprofessional staff while providing experiences, opportunities, and training, which challenge and support their development.
- In conjunction with Assistant Director, oversee the in-hall departmental programming model.
- Attend all departmental and divisional training sessions and workshops, as required. This may include planning and facilitating training sessions for the hall and departmental paraprofessional staff as a whole.
- Encourage staff and students in planning and developing programs to meet the diverse needs of the residence hall population.
- Supervise the in-hall departmental programming model including program approval, reviewing program proposals, providing program feedback and tracking program requirements.
- Regularly attend Paraprofessional Staff programs.
- Make programming purchases (shopping with paraprofessionals staff members and signing off on food/item purchases).
- Carry a cell phone provided by the department.
- Participate in the rotating “on-call” system for the residential area, responding to emergencies on evenings and weekends. While on-call, carry a cell phone (provided by the department) and maintain a 30-minute response time to the duty area.
- Use departmental protocol to respond to crisis or emergency situations which includes providing guidance to paraprofessional staff and students.
- Provide appropriate post-crisis referrals and follow-up with students and staff.
- Serve as the hall’s primary conduct officer to help create a positive community environment in which students assume responsibility for their actions.
- Meet with students in violation of residence hall policies, adjudicate cases, and sanction students.
Advising Residence Hall Council ( in conjunction with Assistant Director)
- Coordinate executive board elections each September using Residence Hall Council guidelines.
- Encourage volunteer student leaders to plan and develop programs to meet the diverse needs of the residence hall population.
- Develop leadership skills of hall council members. Manage the hall council programming budgets.
- Hold student leaders accountable within their leadership roles (i.e. facilitating meetings, submitting minutes, budget tracking).
- Make programming purchases (which may include taking Executive Board members shopping for food, supplies, etc.).
- Hold meetings with Executive Board on a routine basis.
Orientation Residential Coordinator
- Provide guidance and support for the housing of orientation students predominantly in the months of June and July, including being present at all check-ins and checkouts.
- Supervise summer student aides and summer Resident Assistants.
PROFESSIONAL STANDARDS AND PROFICIENCIES
In evaluating the performance of a Residence Hall Coordinator, success will be measured by how well the staff member performs the job responsibilities and fulfills the following competencies.
- Job Knowledge/Potential - Possesses the competence, knowledge and experience to perform the job effectively and efficiently. Applies technical and procedural knowledge to get the job done. Continuously expands job knowledge and keeps abreast of new developments and displays innovation.
- Interpersonal Relations/Skills - Is cooperative, considerate and tactful in dealing with customers, co-workers and the public. Gains confidence and trust of others and exhibits appropriate sensitivity to others. Works effectively with others on a team.
- Reliably and Commitment- Consistently meets deadlines and is able to juggle competing priorities without sacrificing quality/accuracy. Demonstrates commitment to the unit and college goals and can be trusted to follow through on commitments.
- Communication - Clearly and convincingly expresses thoughts, ideas or facts orally and in writing. Responds appropriately to both written and oral directives and ensures clear, timely communications to others. Builds effective formal and informal communication channels.
- Judgment and Accountability - Uses good judgment and follows up as needed. Anticipates and identifies problems and helps to bring about resolutions. Is open to or offers different solutions and determines what to handle independently and what to refer. Is accountable and takes responsibility for own decisions and actions.
- Customer Service - Provides quality service to customers and seeks feedback from internal and external customers. Anticipates customer needs and continuously searches for ways to increase customer satisfaction.
- Management/Supervision - Visualizes, creates, communicates and sustains a positive environment. Delegates appropriately and promotes teamwork and cooperation. Effectively motivates, coaches, develops and evaluates staff.
Special Events and Commitments
It is important to recognize that the demands of a live–in position are different from in other jobs. The following events/time periods are mandatory and offer less time flexibility than usual weeks:
- Late July/August Professional Staff Training
- Paraprofessional Staff Training— one and a half weeks including night/weekend responsibilities
- Hall Opening/Closing—full days to cover hall responsibilities to be shared with AD including Opening Weekend
- Paraprofessional Staff Selection—weekday interviews and one weekend day each semester
- January Professional and Paraprofessional Staff Training—full time, one week including weekend responsibilities
- Thanksgiving, Spring Break, and Winter Break closing
Residence Hall Directors are often considered essential employees of the college and may be required to work in order to provide essential services for students when other staff cannot. This may include official college closings due to extreme weather or other emergencies, and when other professional staff members may not be able to be on campus.
Minimum: Master's degree in student personnel, counseling, education or related field required. One to three years of post-bachelor’s degree experience in college student supervision, judicial affairs, orientation, or student activities. Excellent administrative as well as written and oral communication skills are required.
- Prior problem solving and conflict resolution experience.
- Demonstrated ability to advise student groups.
- Ability to develop and nurture a positive community living environment in the residence halls.
- Knowledge of facilities and building management.
- Knowledge of judicial / student conduct processes.
- Annual salary range $28,000 to $32,500 based on experience and prorated for live-in, 10-month term appointment.
- RHCs receive all holidays afforded to DCC Association employees, but must work with their supervisor to approve vacation dates.
- DCC Association Inc. benefits: Group health and dental commencing 60 days after employment start date.
- Department benefits: Furnished housing (including free high-speed Internet, cable TV service, meal plan during the semester, and all utilities) located in a residence hall is provided for 7 months.
- This is a ten-month appointment. It is eligible for renewal to a twelve-month appointment, though renewal is not guaranteed.
- Successful candidates will be required to pass a background check before being hired and will be required to provide an official transcript of most recent degree conferred before start date of employment.
Application including a cover letter, resume, and names, titles, addresses, and telephone numbers of three current references should be submitted to: firstname.lastname@example.org with Residence in the subject line.
Alternative Application Method
Dutchess Community College Association, Inc.
53 Pendell Road
Poughkeepsie, NY 12601
Application Deadline: Until position is filled.
DUTCHESS COMMUNITY COLLEGE ASSOCIATION INC. IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER.
In accordance with Federal and State Laws no person in whatever relationship with the DCC Association Inc. shall be subject to discrimination on the basis of age, religion or creed, color, disability, national origin, race, ethnicity, sex, marital or veteran status. Additionally, New York State’s Executive Order 28, prohibits discrimination on the basis of sexual orientation.